Privacy Policy

🔒 Our Commitment to Your Privacy

Last Updated: September 13, 2025

At Rummy Online, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website and use our services.

By accessing our website and using our services, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Scope of This Policy

This Privacy Policy applies to:

• Our website and all associated pages
• The embedded Rummy game and related services
• Any communication between you and our platform
• Data collected through cookies and similar technologies

📋 Information We Collect

Information You Provide Directly

We may collect the following types of personal information when you interact with our platform:

• Account Information: Username, email address, age verification details
• Profile Data: Display name, avatar, gaming preferences
• Communication Data: Messages sent through our platform, support inquiries
• Feedback and Reviews: Comments, ratings, and feedback you provide

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Device Information: Device type, operating system, browser type and version
• Usage Data: Pages visited, time spent on pages, click patterns
• Technical Data: IP address, browser settings, screen resolution
• Game Statistics: Gameplay data, scores, game preferences (anonymous)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Improve website functionality and user experience
• Analyze website usage and performance
• Ensure security and prevent fraud

🎯 How We Use Your Information

Primary Uses

We use your personal information for the following purposes:

• Service Provision: To provide and maintain our Rummy gaming platform
• User Experience: To personalize and improve your gaming experience
• Communication: To respond to your inquiries and provide customer support
• Security: To protect against fraud, abuse, and security threats
• Legal Compliance: To comply with applicable laws and regulations

Analytics and Improvement

• Analyze usage patterns to improve website functionality
• Monitor and analyze trends in gaming preferences
• Develop new features and services based on user feedback
• Ensure optimal performance and troubleshoot technical issues

Age Verification and Responsible Gaming

• Verify that users meet the minimum age requirement (18+)
• Monitor gaming patterns for responsible gaming compliance
• Provide appropriate resources and support when needed
• Implement and maintain player protection measures

🤝 Information Sharing and Disclosure

We Do Not Sell Your Data

Important: We do not sell, rent, or trade your personal information to third parties for commercial purposes.

Limited Sharing Circumstances

We may share your information only in the following limited circumstances:

• Legal Requirements: When required by law, court order, or government regulation
• Safety and Security: To protect the rights, safety, and security of our users and platform
• Service Providers: With trusted third-party service providers who assist in operating our platform (under strict confidentiality agreements)
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with user notification)

Third-Party Services

Our website may contain links to external websites or use third-party services. This Privacy Policy does not apply to third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

🛡️ Data Security and Protection

Security Measures

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption: Data transmission is encrypted using industry-standard protocols
• Access Controls: Strict access controls limit who can view your personal information
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities
• Secure Storage: Personal data is stored on secure servers with appropriate safeguards

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations and resolve disputes
• Enforce our terms and conditions
• Maintain security and prevent fraud

Data Breach Notification

In the unlikely event of a data breach that may affect your personal information, we will:

• Assess the breach and take immediate containment measures
• Notify relevant authorities as required by law
• Inform affected users promptly with details about the breach and protective measures
• Provide guidance on steps you can take to protect yourself

⚖️ Your Rights and Choices

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal data we hold
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Portability: Request a copy of your data in a structured format
• Objection: Object to certain uses of your personal information
• Restriction: Request restriction of processing in certain circumstances

How to Exercise Your Rights

To exercise any of these rights, please contact us through the contact information provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookie Preferences

You can manage your cookie preferences through your browser settings:

• Most browsers allow you to block or delete cookies
• You can set your browser to notify you when cookies are being sent
• Disabling cookies may affect the functionality of our website
• Some features may not work properly without certain cookies

👶 Children's Privacy Protection

Age Restriction Policy

Our services are strictly intended for users who are 18 years of age or older. We do not knowingly collect personal information from anyone under the age of 18.

Protection Measures

• Age Verification: We implement age verification measures to prevent underage access
• Content Screening: All content is designed for adult audiences only
• Monitoring: We actively monitor for potential underage users
• Immediate Action: Any identified underage accounts are immediately suspended

Parental Notification

If we become aware that we have collected personal information from someone under 18, we will:

• Delete the information immediately
• Terminate the associated account
• Implement additional measures to prevent future underage access
• Notify parents or guardians if required by law

🌍 International Users and Data Transfers

Cross-Border Data Transfers

Our services are primarily intended for users in India, but we may transfer your personal information to other countries for processing and storage. When we do so, we ensure:

• Adequate protection measures are in place
• Compliance with applicable data protection laws
• Appropriate safeguards for your personal information
• Transparency about where your data is processed

Regional Compliance

We strive to comply with applicable privacy laws in all regions where our services are available, including:

• India's Personal Data Protection frameworks
• European Union GDPR requirements (where applicable)
• Other regional privacy regulations
• International data protection standards

📝 Policy Updates and Changes

Policy Modifications

We may update this Privacy Policy from time to time to reflect:

• Changes in our data practices
• New legal requirements or regulations
• Improvements to our services and security measures
• User feedback and industry best practices

Notification of Changes

When we make significant changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this policy
• Provide prominent notice on our website
• Email registered users about significant changes (where applicable)
• Allow time for review before changes take effect

Continued Use

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically to stay informed about how we protect your information.

📞 Contact Information

Privacy Questions and Concerns

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Inquiries

For specific data protection requests such as access, correction, or deletion of your personal information, please provide:

• Your full name and username (if applicable)
• Contact information for verification
• Specific details about your request
• Any relevant documentation or proof of identity

Response Time

We aim to respond to all privacy-related inquiries within:

• General Questions: 5-7 business days
• Data Access Requests: 30 days (as required by law)
• Urgent Security Concerns: 24-48 hours
• Complaint Resolution: 14 business days

⚖️ Regulatory Information

Compliance Framework

Our privacy practices are designed to comply with applicable laws and regulations, including:

• India's Information Technology Act and Rules
• Proposed Personal Data Protection frameworks
• International privacy standards and best practices
• Industry-specific gaming regulations

Regulatory Cooperation

We cooperate with privacy regulators and authorities to:

• Ensure compliance with applicable laws
• Address user complaints and concerns
• Participate in regulatory investigations when required
• Contribute to the development of privacy standards

User Complaint Rights

If you believe we have not adequately addressed your privacy concerns, you have the right to:

• File a complaint with relevant data protection authorities
• Seek legal remedy through appropriate channels
• Contact consumer protection agencies
• Engage with privacy advocacy organizations